Quality Assurance / Quality Control Manager - MODMAX TN Modular Factory

Job Summary:  

MODMAX is seeking an experienced and detail-oriented QA/QC Manager to lead the quality assurance and quality control functions at our modular home manufacturing facility. The QA/QC Manager will ensure all products meet company standards and industry regulations, overseeing inspections, documentation, process control, and continuous improvement initiatives. This is a key leadership position responsible for developing and enforcing a culture of quality, accountability, and compliance across all departments.

Key Responsibilities:  

Quality Management & Compliance

• Develop, implement, and maintain the factory's QA/QC processes and procedures to ensure compliance with federal, state, and industry standards (e.g., NTA, IRC/IBC, NFPA, ISO, etc.)

• Ensure all homes meet internal specifications and external regulatory and client requirements

• Oversee quality inspections throughout the production process—from incoming materials to final assembly and shipping

• Collaborate with engineering and production to implement corrective and preventive actions (CAPA)

Team Leadership

• Supervise, train, and mentor a team of quality control inspectors and technicians

• Conduct regular quality audits and report findings to leadership

• Serve as the primary contact for all quality-related inquiries, documentation, and investigations

Documentation & Reporting

• Maintain accurate QA/QC documentation including inspection reports, non-conformance records, photos, test results, and certifications using digital applications and paper methods

• Monitor and report key performance indicators (KPIs) related to product quality, rework, and customer satisfaction

• Lead root cause analysis and quality failure investigations

Process Improvement

• Work cross-functionally to identify and reduce defects, production errors, and inefficiencies

• Champion Lean Manufacturing and continuous improvement initiatives across all areas of the company

• Recommend design and process changes based on QA/QC data and customer feedback

Qualifications:  

Required:

• Bachelor’s degree in Engineering, Quality Management, Industrial Management, or related field (or equivalent work experience)

• Minimum 5 years of experience in a QA/QC role, preferably in manufacturing or construction

• 2+ years in a leadership or managerial role

• Knowledge of modular construction codes and regulations preferred

• Familiarity with root cause analysis tools (5 Whys, Fishbone), FMEA, and CAPA

• Excellent organizational and communication skills

• Ability to train and motivate production teams toward a quality-first mindset

Preferred:

• Certified Quality Auditor, Certified Quality Engineer (ASQ/CQA Certification), Six Sigma Green/Black Belt, or similar certification

• Experience with ISO 9001 or similar quality management systems

• Bilingual in English and Spanish is a plus, but not required.

Work Environment:  

• Full-time, on-site position (40 hours/week) located at the main manufacturing plant in Fayetteville, TN

• Mix of office and factory floor environments

• Requires standing and walking in a production environment; occasional lifting up to 25 lbs

Why Join MODMAX?  

We're building more than homes—we're building futures. At MODMAX, quality is not just a standard, it's a promise. As our QA/QC Manager, you'll play a critical role in shaping the systems and culture that define how we deliver excellence to every customer and community we serve.