Inside Sales Representative in Dallas Fort-Worth, TX.

MPA Systems helps financial businesses and service organizations operate seamlessly – throughout remodeling projects, branch expansions, new construction, and disaster recovery.

MPA sells and leases high-security modular buildings ready for immediate delivery or design-built to meet your project needs. As a trusted partner for more than 50 years, we deliver disaster recovery solutions throughout the United States. We offer a career, not a job in an environment known for strength, flexibility and brilliance. Like a diamond we look for people who will grow stronger and shine brighter in a fast pace and challenging environment. 

This role is fully in-office.

Reporting to the Selling Branch Manager, the Inside Sales Representative will work cooperatively with outside sales and other members of the MPA Systems team. The Inside Sales Representative is responsible for handling incoming inquiries (phone, email or in person), preparing quotations for products and services, prospecting, and qualifying leads for new business, and developing and maintaining customer relationships while promoting all products to maximize sales opportunities, and maintaining our Disaster Recovery customer base.

 The ideal candidate will be eager, energetic and motivated to grow into an outside sales representative role in the future. Experience in customer service and/or sales, preferably within a Business to Business (B2B) industrial environment, with strong organizational skills is required.

Duties and responsibilities:

•    Conduct business development activities, including telemarketing calls, emails, and follow-ups.

•    Make Disaster Recovery (DR) calls and manage annual renewal communications.

•    Support DR collection calls as needed.

•    Coordinate and participate in Disaster Recovery testing and preparedness

•    Plan and participate in State Association trade shows and conventions, including booth setup and representation.

•    Assist with proposal preparation, order processing, execution, and project management tasks.

•    Support the sales team by creating sales documents and proposals, qualifying customers, and researching leads.

•    Manage customer inquiries and prioritize requests when Sales Representatives are unavailable.

•    Recommend alternative products based on cost, availability, or specifications.

•    Present prices and terms according to standard procedures.

•    Provide timely product and technical information to generate new and repeat sales, educating customers on features and benefits to improve satisfaction.

•    Track and communicate sales and rental activities relative to targets, maintaining up-to-date customer profiles and contract documentation in CRM tools.

•    Follow up with customers after sales or rentals to ensure satisfaction and address any concerns.

•    Stay informed on product developments, customer preferences, and industry trends through training and trade shows.

•    Build and maintain strong product knowledge to effectively position company offerings.

•    Assist with proposals, order processing, execution, and project management tasks to support smooth business operations.

Qualifications

•    College education in business administration, sales or marketing or equivalent working experience. (note: a combination of education and/or proven inside sales experience will be considered.)

•    1+ years of experience in a sales or customer service environment with within manufacturing, energy, construction, government and military, mining, or rental business sector is an asset.

•    Strong phone presence and experience with phone sales and service.

•    Strong communication skills - written, verbal and listening, to maximize results external customers.

•    Demonstrable skills in organization, problem solving, flexibility, ability to multi-task, and self-direction.

•    Technical competency and proficiency in Microsoft office and CRM software (SALESFORCE).

•    Valid vehicle operator’s license is a requirement.

•     Ability to pass both pre-employment and random drug & alcohol tests on demand.

•    Ability to pass pre-employment criminal records check.

MPA Systems is part of the Modular Space Solutions (MSS) business unit of Black Diamond Group. MSS includes BOXX Modular, Britco (Canada) and MPA Systems. Black Diamond rents and sells modular space solutions and workforce accommodation solutions to customers in Canada, the United States and Australia. In North America, we also provide specialized field rentals to oil and gas industries. We serve diverse sectors including oil and gas, mining, power, construction, engineering, military, government, and education.

For more information, please visit www.BlackDiamondGroup.com

We are an Equal Opportunity Employer

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.