Chapter 2: Review Questions

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Question 1 *

Identify the key participants involved in the modular building process.

A. Clients, manufacturers, dealers, design teams, subcontractors, installers, and code officials

B. Interns, students, clients, manufacturers, dealers, design teams, subcontractors, installers, and code officials

C. Clients, manufacturers, dealers, design teams, and subcontractors

Question 2

What role does the client play in the design/building process of a modular building?

A. Clients are the owners of the factory

B. Clients come to the factory and make sure the project is built to their standard every step of the way

C. Clients are the people who purchase (and often occupy) the finished building

Question 3 *

Identify the different building blocks considered in the modular building process.

A. Design considerations, codes, and building technology

B. Design considerations, codes, building technology, and installation.

C. Verifying Scope of Work, Strategic Solutions, Project Managers,

Question 4 *

How different is the role of a general contractor in the modular building process when compared to the traditional building process?

A. The client may become a dealer during the process if needed

B. Modular building dealers may act as general contractors and solicit competitive quotations from manufacturers to manufacture the building modules.

C. Contractors rely on subcontractors to get most of the work done

Question 5 *

Explain how the role of the manufacturer is different from the role of the dealer in the modular building process.

A. A dealer qualifies customers and coordinates delivery and installation while a manufacturer builds the modules in a factory.

B. Manufacture's sell directly modular dealers

C. Manufactures must thoroughly investigate unconventional products and their suppliers to avoid surprises that could impact the project

Question 6 *

How does the role of an installer vary from the role of a subcontractor in the modular building process?

A. Installers never met the client, while subcontractors primarily work with them

B. Installers erect the individual modules shipped form the manufacturer into the finished building.

C. Subcontractors may perform their work—like installing suspended ceilings—at the jobsite after modules are set by the installer.

Question 7 *

What are the various ways that can be pursued by a salesperson in order to qualify a client to make a sale?

A. Nag the client until they make a purchase.

B. Building long-term business relationships with clients and upholding the company's reputation.

C. Not Building relationships and focusing on short-term business success.

Question 8 *

What resources are required for the salesperson to secure a sale and how do these resources help the salesperson?

A. The salesperson should rely on the experience of designers, engineers, manufacturers, and building installers during site visits and while exploring material options.

B. The salesperson should rely on previous experience and go with what he thinks is best

C. The salesperson should rely on the cost of material only. all other costs should be a flat-rate

Question 9 *

Identify the selling approaches a professional salesman should follow in order to achieve a sale.

A. Verifying Scope of work, Transitioning the project, and entrepreneurial instinct

B. Gathering information, design considerations, and presenting the optimal package.

C. Empathy, Gathering Information, Examining Project Elements, Adaptable

Question 10 *

What are the ethical standards a salesperson should follow in order to make a sale?

A. Not knowingly participate in actions, agreements, or marketing policies or practices which may be detrimental to clients.

B. Competitiveness, Empathy and Ego Drive

C. Get the best deal possible for the client